Privacy Notice

Last updated: 9th September, 2019

This Privacy Notice applies to the Imaginera Website which is owned by Imaginera Ltd.

Whenever you provide us with personal information via our Website, we will treat that information in accordance with this policy and current privacy legislation. By using our Website, you agree to be bound by this policy.

We are committed to protecting and respecting your privacy and security. Please read the following carefully to understand how we will treat your personal data.

Imaginera Ltd

Imaginera is a limited company (number 08666898). Our registered address is 6 Corunna Court, Corunna Road, Warwick, CV34 5HQ. We operate from our head office at Suite 2, Triumph House, Parkway Court, John Smith Drive, Oxford OX4 2JY.

Imaginera is the Data Controller for all data submitted via the Imaginera Website. Our Data Protection Officer is Michelle Crawford (COO). You can contact us at the address above or by emailing hello@imaginera.co.uk.

Data Protection

At Imaginera we comply with the provisions of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

In general, you can visit the Imaginera Website without telling us who you are and without revealing any information about yourself.

If you choose to email us, your email will be stored in Microsoft Office.

The GDPR provides you (the data subject) with the following rights regarding your personal data:

  • You have the right to access any personal information we hold on you, including details of what information is stored, to whom your data has been disclosed, and how long the data will be retained. We will provide access to your information as soon as is reasonably possible within one month of the request. Access is free of charge, though we may charge an administration fee for any further copies requested of the same data. Please contact us at hello@imaginera.co.uk.

  • You have the right to rectification of your personal data where it is inaccurate or incomplete; if this data has been disclosed to a third party, we will inform them of the rectification wherever possible. Please contact us at hello@imaginera.co.uk.

  • You have the right to restrict further processing of your data where you have requested rectification of personal data. Once the accuracy of personal data has been established, we will inform you before lifting the restriction on processing. Please contact us at hello@imaginera.co.uk.

  • You have the right to the erasure of your data where your consent has been withdrawn or where it is no longer needed for the stated purpose. We will erase your information as soon as is reasonably possible within one month of the request. We will inform third parties of this erasure wherever possible. Please contact us at hello@imaginera.co.uk.

  • You have the right to data portability, whereby you can obtain a copy of your personal data and reuse it in a different IT environment. We will provide this data in an open, machine-readable format (e.g. CSV) within one month of your request. Please contact us at hello@imaginera.co.uk.

  • You have the right to complain to a supervisory body if you are not satisfied with the way your data has been handled. The appropriate body in this case would be the Information Commissioner’s Office.

What personal information is collected from you?

When you visit the Website, we collect your IP address, and anonymised information regarding what pages are accessed and when. If you email us we will store your message with your email address in Microsoft Office.

Purposes of data processing

We may use the information we collect to:

  • reply to your email

  • discover where our Website users are located, which pages they access and which device types and browsers they use to access the Website. This data is anonymised and used to help us improve the Website.

Who has access to your information?

Any details you give us will be held in accordance with the General Data Protection Regulation 2016 and Data Protection Act 2018. Imaginera is the sole owner of the information collected on this Website. We will not sell, share, or rent this information to third parties, unless we have your explicit permission to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Only where you have given us permission will we contact you about other services and products or pass your details to similar organisations.

Data retention policy

Your data will be retained no longer than is necessary for the data processing purposes identified above; this will be determined based on consent. We will hold the data you submit until your consent is withdrawn or until the details we hold are no longer considered to be valid. Your data will be deleted within one month at the latest if you withdraw your consent to continued processing and request that your data be erased.

Cookies

Google Analytics sets cookies to help us find out the number of visitors to the Website, where they are located and the devices and browsers they use. This is to ensure that our Website is working to the best of its ability to communicate information about our business.

For more information about Google Analytics visit Google Analytics Website.

Removing and disabling cookies

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However, this will affect the functionality of the Websites you visit. To find out more about how to delete and disable cookies, visit www.aboutcookies.org.

Security precautions in place to protect the loss, misuse or alteration of your information

We take reasonable steps to protect your personal information but the internet is not completely secure and Imaginera cannot guarantee the security of any information you send to us.

Contact us

If at any time you would like to discuss this privacy notice or ask us a question about your personal information, you can do so by sending an e-mail to us at hello@imaginera.co.uk.

If you wish to access, correct or delete any of your personal data held by us, or if you have any questions regarding this statement, please contact us by emailing hello@imaginera.co.uk or by post to: Michelle Crawford, Suite 2, Triumph House, Parkway Court, John Smith Drive, Oxford OX4 2JY.